Excellent, great, friendly, clear, concise plain speaking.

Faultless, you’ve never given me any grief. Always done the books, always give me something back.

Really good. Warm. Not typical accountancy. Always offer me a drink. Polite. Know what they can do for you.

Very happy with the service I receive. You do everything for me. I do nothing myself. I’ve got no worries at all. Everything is sorted for me. You can always get hold of someone and receive good advice quickly. Very happy

Very efficient, simple to understand

Helpful, professional, courteous. Spot on really. Easy to deal with and local. Just come in when we want. Friendly and always offer me a cup of coffee. Just come in if you have a problem. There is no fear of meeting “The Accountant” and they speak plain English. Easy to ask any questions.

Very good, easy going. Approachable, flexible and professional. A good company and nice coffee and cream cakes!

All very polite on the phone, all very nice. Very different to the people I normally ring. Extremely helpful, I came to you with a massive problem, you put my mind at ease and were really helpful. Good price as well. Felt a great deal of trust as soon as I walked through the door. Feels very one on one. Makes it a lot easier. Not rushed out the door.

Friendly, kind, a good cup of tea. Helpful. Easy access. Always feel welcomed. Happy with my tax repayment. Good atmosphere. Very helpful. It was a scary experience with HMRC. I feel I know what I’m doing.

Friendly. Always get an appointment. A person is always at the end of the phone. Always very polite and offer a drink. Everything is explained clearly.