Very friendly, always relaxed. Ring up and ask any questions. Professional and “down to earth”. Checks to make sure everything is okay. Explain issues well. Reliable and consistent. Engaged in the local community.

Do what’s required. Quick turnaround. No problems. Efficient.

Friendly and approachable. Clear explanations and precise. Worth listening to the explanations as ignoring the advice can be costly. Everyone speaks to me. Professional organisation. Immediately feel part of the organisation. Made to feel very welcome.

Friendly, easy going and speaks plain English.

Very happy, give you a 100% for how well you work with us. Professional but more than an accountant, a business advisor, you go the extra mile. You are more than the accountant, its important to have that back up – you work like a friend, like family.

No nonsense and straight to the point. Gets the job done. Very polite team, always welcoming and eager to please.

Easy. Do what I ask you to do. You keep it simple. I’m more than happy with the service I receive. Always on the end of the phone to help. Sort out any uncertainty with Inland Revenue.

Friendly, kind, a good cup of tea. Helpful. Easy access. Always feel welcomed. Happy with my tax repayment. Good atmosphere. Very helpful. It was a scary experience with HMRC. I feel I know what I’m doing.

Welcoming, friendly staff and pretty easy going. If I have any questions you can answer them. Easy to understand everything we talk about. Happy with the service.

Very good, handy, like a small business they know their stuff, quite happy to help. All friendly. Andrew is nice, perfectly friendly on the phone. Different completely to previous accountant, not big company. Perfectly happy.