Friendly, informative. Atmosphere is nice. It’s a personal atmosphere and makes us feel important.

Received an excellent service. I never have to wait very long to receive information. Approachable, efficient and quick responses. It’s great to be able to get an answer. Somewhere else I found I never could. Tone of emails are great as you understand what’s going on.

Easy to get hold of. Quick responses. Speak plain English. Always explains things easily to me. If I don’t get it you explain things in a different way so I do get it.

Very good. Spends time with me. Time is not an issue. Doesn’t rush you out of the door. Good information and answers all the questions asked. Very good overall. Excellent.

Brilliant. Can’t fault anything. Always pleasant. Ask a question and get the right answer. Feel like I’ve known them for years. Under no pressure to sign and go away. Always ask if I would like a drink.

Excellent, great, friendly, clear, concise plain speaking.

Very friendly, always relaxed. Ring up and ask any questions. Professional and “down to earth”. Checks to make sure everything is okay. Explain issues well. Reliable and consistent. Engaged in the local community.

Faultless, you’ve never given me any grief. Always done the books, always give me something back.

Welcoming, friendly staff and pretty easy going. If I have any questions you can answer them. Easy to understand everything we talk about. Happy with the service.

Do what’s required. Quick turnaround. No problems. Efficient.