Pancake Race 4th March 2014

Very good, handy, like a small business they know their stuff, quite happy to help. All friendly. Andrew is nice, perfectly friendly on the phone. Different completely to previous accountant, not big company. Perfectly happy.

Very good, easy going. Approachable, flexible and professional. A good company and nice coffee and cream cakes!

Friendly, informative. Atmosphere is nice. It’s a personal atmosphere and makes us feel important.

When I ring up they are always friendly, courteous and give an answer quickly. Really good friendly service. Like the fact that they are not so big. Not left out in the cold, like just a number.

Understanding and go the extra mile to help. Easy to understand and explanations are clear. Very good staff, very pleasant, helpful, welcoming and a good cup of coffee. Saved me a lot on my tax and can trust them.

Good, quick response. Don’t tend to need too much. Clearly explained.

Absolutely brilliant, perfect. It’s dead easy, it’s simple. I don’t have to do a lot. I like that! No complaints at all.

I’ve got your number on my phone! Staff are very polite. Nice easy and straightforward. Always looked after. Don’t really have to do a lot, which I like.

Helpful, good feedback, even though the books are already processed you are aware of my business. Team are always courteous whether on phone or in person. The business is inspiring.

Efficient, all right for me, not problems. Easy to get on with and you make it easy for me. It’s NOT Double Dutch. You’re friendly and break it down for me.