Appointment of Patsy Anderson.

Very friendly and always approachable. Good team atmosphere and dedicated to the job. Professional outlook. Reliable, Easy to work with. Whenever I phone up I can just get advice. I feel you always have time. Whenever I ask a question you will go away and find an answer. This is very personalised. Come back to me when you say you will. You make me feel like you’re MY PERSONAL ACCOUNTANT, just like you’re working for ME. Not just a warm office but a warm heart. A nice cup of tea as well.

Friendly, kind, a good cup of tea. Helpful. Easy access. Always feel welcomed. Happy with my tax repayment. Good atmosphere. Very helpful. It was a scary experience with HMRC. I feel I know what I’m doing.

Do a cracking job, good cup of coffee. Friendly, is great.

Very good, easy going. Approachable, flexible and professional. A good company and nice coffee and cream cakes!

Very informative, good communication skills, no queries in recommending you. Friendly atmosphere. Fantastic Team. Very helpful and nothing seems to be too much trouble. 10 out of 10, 5 stars.

Helpful, good feedback, even though the books are already processed you are aware of my business. Team are always courteous whether on phone or in person. The business is inspiring.

Brilliant. Can’t fault anything. Always pleasant. Ask a question and get the right answer. Feel like I’ve known them for years. Under no pressure to sign and go away. Always ask if I would like a drink.

Very happy, give you a 100% for how well you work with us. Professional but more than an accountant, a business advisor, you go the extra mile. You are more than the accountant, its important to have that back up – you work like a friend, like family.

Easy and approachable. Lots of skilled advice. Teas always on the go! Like the fact that you walk straight into the office, no reception desk.

What I like is the the friendly approach. Don’t feel like a statistic. Feel like I’m being looked after on a personal level. Go out of your way so that you fit into my time frame.